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Shipping

How long will my delivery take?

We ship to all corners of the world, check out delivery times to your corner of the world below.

We use USPS First Class Mail: 1 – 3 days.

*In light of the ongoing COVID-19 pandemic, we are still experiencing some shipping delays or interruptions that may affect your shipping time.

8 – 21 days*

*In light of the ongoing COVID-19 pandemic, we are still experiencing some shipping delays or interruptions that may affect your shipping time.

8 – 21 days*

*In light of the ongoing COVID-19 pandemic, we are still experiencing some shipping delays or interruptions that may affect your shipping time.

8 – 21 days*

*In light of the ongoing COVID-19 pandemic, we are still experiencing some shipping delays or interruptions that may affect your shipping time.

8 – 21 days*

*In light of the ongoing COVID-19 pandemic, we are still experiencing some shipping delays or interruptions that may affect your shipping time.

CUSTOMS AND IMPORT DUTIES

All customs, taxes, import duties, brokerage fees, or any additional charges depending on the country of destination is the recipient’s responsibility. We do not charge these fees nor is it included in our product costs, and goes to your government.

Customs and import duties vary for each country, so we are not able to provide any estimated cost.

We recommend for you to contact your customs office to know more information before placing an order.

Shipping fees and taxes will not be refunded for packages that are refused due to VAT/duties.

RETURNS

Can I return my Blaq order?

We offer a 30 day return guarantee. The product must be in its original unused condition.

If you have received the wrong order or there are some products missing in your order, please email us at hello@blaq.co within 2 days from the time you received your order so we can correct the issue as soon as possible. Please include a photo of the item you received along with its packaging and freebies (if any). We will verify the information provided and will resend or ship new products as necessary. Don’t forget to include your order number in your email so we can check your order easily and fix the issue right away.

If you have received damaged items, please email us at hello@blaq.co within 2 days from the time you received the order so we can send a replacement right away. Please include a photo of the item you received along with its packaging and freebies (if any). Don’t forget to include your order number in your email so we can check your order easily and fix the issue right away.

All sales are final. If, however, you decide you don’t want the product anymore. We will accept a return within 30 days. Please email us at hello@blaq.co to facilitate your request. Don’t forget to include your order number in your email so we can check your order easily and fix the issue right away.

Please note that refund will not include the outward shipping fee and will only be processed back to your original payment method. A Restocking Fee of 10USD will be deducted to the final amount you will be refunded for.

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